Embracing Change: A Message to our Clients and Partners

The COVID-19 pandemic is influencing our lifestyles, families and the way we conduct business. We wanted to connect and update you on how we at Detail Planners are taking charge as we face uncertain times.

Above all, our hearts go out to anyone who has been affected by the pandemic, either directly or contingently. Our thoughts are particularly with the individuals who are ill, to whom we extend our hopes for a full recovery. We are genuinely inspired by the healthcare professionals around the globe who are on the front line working tirelessly to serve the people in need. Similarly, we want to thank the local restaurants, grocery stores, pharmacies and their staff, as well as all other essential shops and services that allow us to work safely from home.

Embracing Change

Detail Planners is embracing this time to collaborate with our clients and partners to not just replace in-person events, but also to create a new landscape in which possibilities are endless. Now that we are all working in a virtual space, we are setting new goals and striving for new achievements. We are increasing team building and attendee engagement in a time where many companies are grasping to maintain morale.

As a meeting SOLUTIONS and event planning partner, we will provide you with answers to questions you have not had time to answer, or perhaps even ask…

  • How do I bring my teams together?

  • How do I maintain engagement with thought leaders?

  • How do I deliver learning?

We have designed an approach to event planning for virtual events with best practices that align with the level of service that we provide at any live event, thus creating that personal connection despite the absence of an in-person experience. Our service and support program is designed to enable you to maintain focus on the task at hand, while simultaneously increasing engagement, accessibility and convenience for your workforce. Additionally, virtual meetings can include real-time recording, transcription and feedback from your attendees.

Transforming the Meetings Experience

Our team brings our unique, above-and-beyond customer service as well as creative execution to the virtual platform. We are giving you the opportunity to do more than maintain the status quo during this national crisis. Detail Planners will not merely outfit you with the necessary log-in link and wish you luck. We are there every step of the way – just as we would be in person – to provide quick, cost-effective solutions to any and every problem that arises.

As we strive to deal with this pandemic, we remain laser-focused on the success of our clients and partners and refuse to compromise on the quality of services we have promised to deliver you. Our organization was established on my own personal values of accountability, transparency, innovation and commitment to our clients and partners, and these values continue to direct all that we do. Every day we work to provide comprehensive solutions to potential problems and to flawlessly execute your vision. Even in these uncharted waters, we are doing just that.

Again, we have an outstanding team that is always here to serve you. In these crucial moments, our fully committed and cohesive team has grown even stronger. We are called upon to be our best selves with persistence, comprehension and empathy. At Detail Planners we take pride in being good partners, and we look forward to continuing together in your upcoming events – both in-person and virtual.

As we go forward, we will make certain to keep you updated, and please know that we always value your inquiries, thoughts and input.

Stay safe!

Anita Jentzen
CEO
Detail Planners

Anita Jentzen, CMP, CMM

Anita founded Detail Planners in 2006 after more than 20 years in the meeting and event planning industry, including extensive experience in the pharmaceutical and bio-pharmaceutical sector. A Certified Meeting Professional, she has held key positions in program operations, onsite event management, and customer service throughout her career.

Anita started her career in the airline industry as a gate agent – it doesn't get much tougher than that. She is a strong believer in providing exceptional customer service and exceeding expectations in everything we do.

She has grown the Detail Planners organization and brand through an unwavering commitment to service, excellence, integrity, respect and transparency.

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